Terms of service

1Who we are

Amuse is a QR menu service based in Amman, Jordan. You can reach us at sales@amusemenu.cc or +962 77 685 9718 (calls and WhatsApp).

2The service

Amuse puts your menu online in Arabic and English, behind a permanent QR code on each table. Depending on your plan it also includes ordering from the table, waiter calls, a dashboard, reports, themes, a custom design and Ask Amuse.

What each plan includes is listed on our pricing page. Our team sets up your menu for you.

3Plans, fees and payment

Prices are in Jordanian dinars. Plans are paid monthly or yearly; yearly costs ten months and includes the setup for free. One-time fees and add-ons are listed on the pricing page.

Your invoice comes in Arabic and English a week before each renewal. You pay by bank transfer or CliQ.

An upgrade starts at once, and you pay the difference for the rest of the period. A downgrade starts at your next renewal, and nothing is deleted.

4Your menu and content

Your dishes, prices, photos, logo and brand stay yours. You let us host and show them so the service works.

You are responsible for what your menu says, including prices, allergens and calories. Tell us when something changes, or change it yourself in the dashboard.

5Ask Amuse

Ask Amuse answers guests only from what your menu lists, and asks them to confirm allergies with your staff. It does not replace your team’s advice on allergies or dietary needs.

6Fair use

Please don’t use Amuse for anything unlawful or misleading, try to break or overload it, or resell it without our agreement. Ask Amuse includes 1,000 conversations a month per branch on Smart; more are sold in packs.

7Availability

We work to keep your menu online at all times, but we can’t promise it will never be interrupted. When we plan maintenance, we do it at quiet hours and tell you in advance when we can.

8Stopping the service

You can stop at the end of any paid period by telling us on WhatsApp or by email. Fees already paid for a period are not refunded, unless the law requires it.

If an invoice stays unpaid, we will contact you before we pause your menu. We may also stop the service if these terms are seriously broken.

9Liability

As far as the law allows, our total liability to you is limited to the fees you paid us in the 12 months before the claim, and we are not liable for lost profits or indirect losses.

10Changes to these terms

If we change these terms, we will tell you at least 30 days before the change takes effect.

11Law

These terms are governed by the laws of the Hashemite Kingdom of Jordan, and the courts of Amman have jurisdiction.